Refund policy

Returns

We offer a 30-day return policy. You have 30 days after receiving your item to request a return. To be eligible, your item must be in the same condition you received it — unworn, unused, with tags, and in its original packaging. A receipt or proof of purchase is also required.

To start a return, contact us at support@miamories.com. Once your return is accepted, we'll send you a prepaid return shipping label along with instructions on where to send your package. Please note: items sent back without prior approval will not be accepted.

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Damages & Issues

Please inspect your order as soon as it arrives. If your item is defective, damaged, or incorrect, contact us immediately so we can make it right.

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Exchanges

The fastest way to get the item you want is to return your current item and place a new order once your return is approved.

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Refunds

Once we receive and inspect your return, we'll notify you of the approval status. If approved, your refund will be issued automatically to your original payment method. Please allow a few business days for your bank or credit card provider to process and post the amount.

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For any questions, reach us anytime at support@miamories.com.